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Product Excellence Guarantee:
Every product you buy from us must be free of defects or you may return it immediately for credit or replacement.
All Royal Treasury Jewelry items are covered by a 3-month manufacturer’s warranty.
Our items come and shipped directly from The Manufacturers. That is why we have unusually low prices. We provide fast customer service in any cases. Please Email or Call us for Inquire!
Items are usually shipped within 2 business days from received Clear payments, Some items are shipped within maximum of 7 days.
Return Policy
In the unlikely case If your item is defected or broken at arrival Please return your merchandise, we will refund, replace, or exchange any item(s) within 14 days of delivery date.
Returned items are subject to a 30% re-stocking fee. Returnin items must be unworn, unused, and in its original package with all original papers, documents, certificates.
Please contact us first before returning your product. We will then assist you.
All Jewelry items are covered by a 3-month manufacturer’s warranty,
which covers defective parts experienced under normal wear and the labor required to repair them.
We cannot warranty any stones that we did not furnish.
Royal Treasury Jewelry disclaims any liability for consequential or accidental damages for breach of written or implied warranty of this item, including merchantability or fitness for a particular purpose.
This warranty gives you specific legal rights, and you also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation will not apply to you.
Our warranty is valid only in the USA.
Stone Replacement:
We will replace a missing diamond or gemstone on certain jewelry for up to 3 months after purchase,
FREE of charge. This warranty excludes any jewelry merchandise that has lost a single diamond or gemstone with a total weight of 0.12 carat or larger.
Jewelry Not Covered Under Warranty:
Please be aware that our 3-month warranty only covers manufacturer’s defects. It does not cover the following:
General wear and tear such as scratches, dents, nicks or missing stones.
Although our jewelry is resistant to moisture, water damage is not covered.
Fading/chipping of the material on the product (which depends almost entirely on how you handle the product).
Lost or stolen parts.
Damage due to personal misuse or negligence.
Damage, accidental or otherwise, to the item while in the possession of the consumer not caused by a defect in material or workmanship.
All returned items must be unworn and undamaged in the original boxes along with the original certificates where applicable. There should be no scratches or marks on the item and no sign of wear; the product should not have been altered in any way. Any items that are received that have been worn, damaged, or altered will not be refundable. Original shipping charges are non-refundable.
All return shipping charges must be prepaid by the customer.
All ORIGINAL diamond certificates (where applicable) and a copy of the original invoice must be included with the package in order for a full refund to be issued. Any package missing the original certificate(s) will be charged a fee of $400.00 per original certificate with no exceptions.
All returned items must be unworn and undamaged in the original boxes along with the original certificates where applicable. There should be no scratches or marks on the item and no sign of wear; the product should not have been altered in any way. Any items that are received that have been worn, damaged, or altered will not be refundable. Original shipping charges are non-refundable.
All return shipping charges must be prepaid by the customer. We cannot accept C.O.D. deliveries.
All ORIGINAL diamond certificates (where applicable) and a copy of the original invoice must be included with the package in order for a full refund to be issued. Any package missing the original certificate(s) will be charged a fee of $400.00 per original certificate with no exceptions.
Royal Treasury Jewelry is not responsible for any packages it does not receive, or returns not submitted in accordance with these guidelines. Jewelry is not responsible for any packages it does not receive, or returns not submitted in accordance with these guidelines.

100% SATISFACTION GUARANTEED!

HAPPY SHOPPING!
Last Updated: 1 Mar 2016 00:52:37 PST home  |  about  |  terms  |  contact
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